CAUSE


Error 1721 is an Install Shield error code which indicates that the installation process has failed.


SOLUTION


  1. Disable/Configure any anti-spyware or anti-virus software on your system during the installation process.
  2. Check to see if any spyware or adware is installed on your system blocking the completion of install process.
  3. Check to see if you find any unwanted entry in Add/Remove Programs or Internet Explorer - Add-ons section (Tools - Internet Options - Programs - Manage Add-ons). If you found one, remove/disable this entry.